Customer Service Officer

• 🎄 Christmas & New Year cover
• 🌙 Night shifts
• 📅 Weekend shifts
• 🔄 Flexible working
• 🏢 Reception/front desk cover
• ⏰ Full-time or part-time opportunities
• 💰 Double pay available for Christmas shifts

• Welcoming residents, visitors and guests in a friendly and professional manner
• Managing the reception/front desk
• Answering telephone calls, emails and general enquiries
• Providing excellent customer service and support
• Signing visitors in and out and maintaining accurate visitor records
• Monitoring access to the building and reporting any concerns
• Carrying out regular reception, property and area patrols where required
• Conducting appropriate welfare checks where part of the role
• Responding appropriately to incidents and emergencies
• Reporting maintenance, health & safety or safeguarding concerns
• Maintaining accurate records, logs and shift handovers
• Liaising with residents, visitors, contractors and colleagues
• Maintaining a clean, safe, welcoming and professional reception area
• Following company policies, procedures and security protocols

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.