Estate Administrator - West London

Morgan Hunt currently require a Estate Administrator for Housing Trust based in West London on a Temporary basis
Pay Rate : £20.72ph Ltd
Hours: 35 hrs Mon to Fri - 9am and 17.00pm - Must be able to work 4 days in office and 1 day Working from Home on Friday
Location: West London

Duration : 3 month on going contract

Main Responsibility

The estate administrator will be based on site and is responsible for providing essential support to the estate services team and ensuring residents' enquiries are addressed promptly and professionally. This role plays a crucial part in maintaining the safety and upkeep of communal areas in collaboration with the estates team

• Serve as a primary point of contact for residents and visitors, addressing enquiries and incidents as they arise and taking appropriate action. This involves responding to phone calls, managing email enquiries, and handling face-to-face interactions.
  
• Handle low-level anti-social behaviour issues, by providing guidance to residents and facilitating communication with relevant authorities. Monitor CCTV systems and provide footage of criminal activities to police when necessary.
  
• Respond swiftly to emergency situations, such as insecure entrance doors or faulty lifts, and escalate urgent repairs promptly.
  
• Coordinate contractor visits and provide access to the premises as needed. Monitor parking areas and address any violations or concerns.
  
• Assist with reporting communal repairs and conduct regular inspections of communal areas including fire doors to ensure tasks are carried out effectively and to compliance and regulatory standards.
  

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.