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Payroll & Pensions Specialist for Housing Ombudsman Service

Background

The Housing Ombudsman Service engaged Morgan Hunt to recruit a Payroll & Pensions Specialist on a six-month fixed-term contract.

The specialist was required to review the organisation’s existing outsourced payroll model and support a project assessing the requirements for potentially bringing its payroll function in-house.

  • A limited candidate pool combining Payroll & Pensions expertise with strong project and communication skills.
  • Candidates needed to be immediately available for a short-term six-month contract.
  • Competitive market conditions for experienced payroll professionals.
  • The role required the right balance of technical expertise, stakeholder engagement and project delivery skills.
  • Used Morgan Hunt’s database, LinkedIn network and targeted LinkedIn advertising to identify suitable candidates.
  • Advertised across additional job boards, including Reed.co.uk and the Black Leadership website, to widen the search.
  • Screened and shortlisted a high-volume response of 92 applicants.
  • Presented three strong shortlisted candidates for interview.
  • Maintained candidate engagement throughout the process to retain interest in the short-term contract opportunity.
  • Delivered the recruitment campaign on a fast turnaround, securing an offer within a short timeframe.
  • All three shortlisted candidates were interviewed, with a close decision between the final two.
  • The successful candidate started shortly after offer and onboarding was completed.
  • The appointed Payroll & Pensions Specialist is performing well and has integrated positively into the organisation.
  • Successfully delivered a niche, hard-to-fill specialist role within tight timescales.
  • Want to see the full story? [Read the full case study].