Helpdesk Technician

Morgan Hunt are working with a client in the Inverness/ Nairn area to recruit a Helpdesk Technician on a contract basis.

The main responsibilities of the role include:

• Logging any ICT incidents, Problems and Changes ensuring that they are progressed in accordance with defined processes.
• Supporting users through digital transformation processes and services.
• Documenting knowledge articles to support the wider department.
• 1st Line support of technologies such as AVD / VMWare / Networking / Microsoft Office.
• Escalating complex issues to ICT Systems Engineer.
• Ordering, asset managing, building and installing a broad range of ICT Hardware and Software.
• Administering Office 365, Exchange and other ICT systems as required.
• Logging support requests with 3rd party suppliers ensuring the correct details are passed to the support team, seeing updates as required.
• Issuing and setting up of Mobile Phones.

This role would be suitable for someone who has recently graduated, or is in the early stages of their IT career.



£150 Per Day Umbrella

6-9 months contract

5 days on site

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.