ITIL Analyst/ 2nd Line Support Analyst

My large client based in Birmingham is looking for a 2nd Line Support/ ITIL Analyst list to come on board within their expanding team and assist in the growth of this even further. This is a fantastic opportunity to join a leading organisation that will offer you the chance to enhance your skillset and develop your experience.

As a ITIL Specialist you will assist my client by delivering an effective and efficient support that resolves any IT related queries and/or incidents and recommending innovative solutions that provide your internal customers with a swift return to service.

If you have the following skills:

• Excellent telephone manner
• ITIL Foundation
• Good knowledge of IT services delivered within a corporate environment
• Excellent knowledge of Microsoft Office
• Ability to make effective decisions under pressure

Details

• £229.56 per day (inside of IR35)
• Contract until End of March
• Hybrid based - Birmingham

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.